Workplace coaching skills

empowering leaders

Coaching essential skills for leaders

Bill has worked with senior executives, middle managers and team leaders for over thirty years, equipping them with coaching skills, attitudes and competencies to drive enhanced performance outcomes.

Coaching, essential skills for leaders

“Coaching for development is about turning the focus from the issue to the person dealing with the issue, the person who’s managing the fire. This conversation is more rare and significantly more powerful.”

WORKPLACE COACHING SKILLS

Armed with effective coaching skills and more importantly, the ability to think like a Coach.

… leaders can induce curiosity, psychological safety and creativity to achieve, through intelligent conversations, dramatic changes in team dynamics, relationships and performance. There are no ‘difficult’ conversations when colleagues understand and appreciate the value of honest and well-intended feedback. An excellent Coach is a superb source of feedback.

Our standard, introductory programme for team leaders spans two days and uses NLP methods as a toolkit, alongside the renowned GROW model created by Sir John Whitmore and his team, which is useful in the workplace because it focuses on the job at hand, the problem, and what people need help with. This powerful program has been used by Bill in large organisations for many years.

ONLINE TRAINING

Training programs

Typically our training programmes are delivered face-to-face, however some will soon be offered online. Please talk to us about your requirements and how we can help you achieve your training and coaching goals.

Izabela successfully coached a staff member of mine through a difficult period and both he and I were impressed with the results. I have also experienced Izabela as a trainer during a 14 weeks business program and a 2-day workshop on how to influence audiences with NLP communication skills. As a trainer she has a deeply engaging, interactive style which is great fun and creates an easy learning atmosphere. If you ever have a chance to attend an event led by Izabela I promise you are in for a treat.
Thomas Crotty
Digital Marketing Consultant

“In practice the coaching process fosters evolution at every stage, for evolution emerges from within and can never be taught in prescriptive ways. Coaching is not teaching at all, but is about creating the conditions for learning and growing.”

INTRODUCTION TO COACHING

ESSENTIAL SKILLS FOR TEAM LEADERS

Workplace coaching

WORKPLACE COACHING SKILLS

This two-day workshop introduces Conversational Coaching for Team Leaders on-the-go.

Being able to notice and stop yourself from just giving advice to pose exactly the best question in the moment turns an otherwise good leader into a star performer. For busy people in charge, a mental checklist called the GROW Model enables perfectly tuned responses when issues of Goal, Reality, Options or Will don’t necessarily come up in sequence. Yet it structures formal coaching conversations and supervision too where these fit.

YOU WILL LEARN:

  • How to instantly focus attention for accurate listening
  • How to help colleagues think and answer clearly by targeted super-questions
  • How to give and receive clear and specific instructions to gain expected results
  • How to enjoy receiving and giving feedback that motivates and energizes
  • How to guide and offer ideas and suggestions that hand ownership to the receiver
  • How to have colleagues play to their strengths, feeling safe, trusted and supported
  • How to manage misunderstandings with no sense of conflict
  • How to encourage creativity, curiosity and team-spirit

IN-DEPTH COACHING FOR LEADERS

THE ULTIMATE IN GETTING THE BEST FROM YOUR PEOPLE

WORKPLACE COACHING SKILLS

This five-day workshop goes beyond the Introduction To Coaching – Essential Skill For Team Leaders.

As a leader, your key responsibility is to get the job done through and by other people. This involves avoiding doing the work yourself and being available to support, guide and enable. This is also what a Coach does, enabling the one they coach to tap into inner resources, find their direction, play to their strengths and go for it. This workshop weaves together capabilities, attitudes and tools available to NLP Coaches with demands and challenges that are familiar to Leaders. It helps you think like a Coach, recognising questions, requests or fragments of conversations as opportunities to reply in coaching mode and get the best outcome in the moment. Focusing on the human element at the heart of leading, you recognise that a leader who coaches makes it easy for others to follow.

YOU WILL LEARN:

  • How learning works and the Coaching Mindset
  • How coaching and intelligent conversations help you lead
  • How they foster working relationships and improve performance
  • How they establish and build a norm of Psychological Safety
  • How to suspend judgement and encourage trust
  • The NLP Toolkit:
  • How the body and nervous system process experience
  • How language works and meaning is not what it seems
  • How a person’s state affects their performance, and how to work with states
  • How to frame conversations for mutual understanding
  • How to specify instructions and check agreement when necessary
  • How to engage curiosity and see failure as feedback
  • How to articulate, demonstrate and engender a sense of direction
  • How to engage attention and deepen working relationships through:
    • Establishing multiple levels of rapport
    • Listening with all the senses, refining observation and calibration skills
    • Working with Body Language and non-verbal behaviour
    • Asking beyond just open and closed questions to chunk up and chunk down the scope of conversations
  • The art of giving and receiving feedback, creating motivation and pleasure
  • How to articulate, demonstrate and engender a sense of direction
Bitner Phillips Partnership

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FREE PDF DOWNLOAD

Essential Skills for Team Leaders

FREE PDF DOWNLOAD

The Ultimate in Getting the Best From Your People

GET YOUR FREE DOWNLOAD

Essential Skills for Team Leaders

GET YOUR FREE DOWNLOAD

The Ultimate in Getting the Best From Your People